JOB TITLE: RESIDENT REPRESENTATIVE (FEDERAL ROAD SAFETY CORP)
JOB DESCRIPTION:JOB LOCATION: FRSC Information Processing Centers (Nationwide)
REPORTS TO: Account Manager
KEY RESPONSIBILITIES
The Resident Representative’s responsibilities include, but are not limited to:Training of FRSC IPC staff
Providing Level 1 Support dealing with enquiries from FRS IPC officers and external customers (applicants)
The Resident Representative functions as the information channel escalating unresolved needs of the client (FRSC IPC officers and applicants) to the Account Representatives/ Customer Support Unit and give feedback to the clients
Managing the resources (such as systems, internet etc) in their IPC jurisdiction
Providing weekly report to the Account Manager.
Prevent and eliminate fraudulent activities during application for driver’s license as requested by the FRSC authorities
Application Closing Date
31st May , 2011METHOD OF APPLICATION
Please and forward CV to: opiserchia@swglobal.com
